Privacy policy
Lulonia LTD Privacy Policy
Last updated: March 2026
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1. Overview
This Privacy Policy describes how Lulonia.com is operated by Titov Trade LTD (“we”, “us”, or “our”), and how we collect, use, and share your personal information when you visit or make a purchase from our website (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
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2. Personal Information We Collect
Device Information
When you visit the Site, we automatically collect certain information, including:
• IP address
• Browser type
• Time zone
• Cookies and tracking technologies
• Pages viewed and interactions
We collect this using:
• Cookies
• Log files
• Web beacons, tags, and pixels
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Order Information
When you make a purchase or attempt to do so, we collect:
• Name
• Billing and shipping address
• Payment details
• Email address
• Phone number
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3. How We Use Your Information
We use your personal information to:
• Process and fulfill orders
• Communicate with you
• Prevent fraud and ensure security
• Verify orders and prevent fraudulent transactions
• Improve and optimize our website
• Provide marketing and advertising (where applicable)
We may also use your data for retargeting and personalized ads.
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3A. Legal Basis for Processing (EU & UK Users)
We rely on the following legal bases:
• Contractual necessity
• Legal obligations
• Legitimate interests
• Consent
You may withdraw your consent at any time.
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4. Sharing Your Information
We may share your data with:
• Payment processors
• Shipping providers
• Shopify (hosting platform)
• Analytics providers (e.g., Google Analytics)
• Advertising partners (e.g., Google, Meta/Facebook)
We may also disclose information to comply with legal obligations or protect our rights.
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5. Targeted Advertising & Opt-Out
You can opt out here:
• https://www.facebook.com/settings/?tab=ads
• https://www.google.com/settings/ads
• http://optout.aboutads.info
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5A. Cookies and Tracking Technologies
We use cookies to operate, analyze, and improve our Site.
Types of cookies:
• Essential
• Analytics
• Advertising
Third parties (such as Google and Meta) may place cookies for analytics and advertising.
Cookies may be session or persistent.
Where required, we request consent before using non-essential cookies. You can manage cookies via your browser or our cookie banner.
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6. California Privacy Rights
We do not sell personal information for monetary compensation. However, we may share data with advertising partners, which may be considered “sharing” under California law.
California residents have the right to:
• Access
• Delete
• Opt out of sharing
Contact: info@lulonia.com
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7. International Data Transfers
Your data may be processed outside your country, including the United States.
This includes providers such as Shopify, Google, and Meta.
We use safeguards such as Standard Contractual Clauses (SCCs).
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8. Data Retention
We retain personal data only as long as necessary for:
• Orders
• Legal obligations
• Dispute resolution
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9. Children
This Site is not intended for individuals under 18. We do not knowingly collect data from children.
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10. Security
We implement appropriate security measures to protect your data.
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11. Your Rights (EU & UK)
You have the right to:
• Access
• Correct
• Delete
• Restrict processing
• Data portability
• Object
• Withdraw consent
Contact: info@lulonia.com
We respond within 30 days.
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12. Data Controller
Titov Trade LTD
Bulgaria, Plovdiv 4000
1 Petofi Street
Email: info@lulonia.com
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13. Contact
Email: info@lulonia.com
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14. Business Information
Titov Trade LTD
Bulgaria, Plovdiv 4000
1 Petofi Street
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15. Shopify
Our store is hosted by Shopify Inc. Your data is stored securely on Shopify servers.
https://www.shopify.com/legal/privacy
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16. Data Processing
We are the data controller. Shopify and other providers act as processors.
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17. Cookie Consent
We use a cookie banner where required. Non-essential cookies are only used after consent.
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18. Advertising
We may share data with advertising partners (Google, Meta) for marketing and retargeting.
You can opt out at any time.
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19. Complaints
EU/UK users may contact their local data protection authority.
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20. Requests
To exercise rights, email: info@lulonia.com
Include:
• Name
• Email
• Request type
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21. No Automated Decision-Making
We do not use automated decision-making with legal or significant effects.