Terms of service
Lulonia LTD Terms of Service
Effective Date: March 2026
1. Overview
This website is operated by Titov Trade LTD, trading as Lulonia (“we”, “us”, or “our”). By accessing or using our website (the “Site”) and services, you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you may not use our Site or services.
2. Eligibility
By using this Site, you confirm that you are at least the age of majority in your country or region of residence.
3. Use of the Site
You agree not to use the Site for any unlawful, fraudulent, or unauthorized purpose. You must not:
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to systems or data
• Interfere with the security or functionality of the Site
• Use bots, scraping tools, or automated systems
• Provide false or misleading information
We reserve the right to suspend or terminate access for violations.
4. Products and Services
All products are subject to availability. We reserve the right to:
• Limit quantities
• Discontinue products at any time
• Change descriptions, images, or pricing without notice
We do not guarantee that product descriptions, images, or other content are fully accurate, complete, or error-free.
5. Pricing and Payments
All prices are shown in the applicable currency at checkout and may exclude taxes, shipping, or import duties.
We reserve the right to change prices at any time without notice.
Payment must be completed before orders are processed.
We reserve the right to refuse or cancel any order at our discretion.
6. Orders and Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
We may cancel orders due to:
• Suspected fraud
• Pricing or listing errors
• Product availability issues
Once an order is processed, cancellation may not be possible.
We may request additional verification before processing an order.
7. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs, or external factors.
Risk of loss transfers to you once the order is delivered to the shipping address provided at checkout.
8. Returns and Refunds
All returns and refunds are governed by our Return & Refund Policy.
Nothing in these Terms limits your rights under applicable consumer protection laws.
9. Intellectual Property
All content on this Site (including text, images, logos, and design) is owned by or licensed to Titov Trade LTD and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
10. Third-Party Services
We may use third-party providers (such as payment processors, shipping companies, and platforms like Shopify).
We are not responsible for the actions, errors, or service interruptions of third parties.
11. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.
Our total liability shall not exceed the amount paid by you for the product in question.
12. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without warranties of any kind, except where required by law.
We do not guarantee that the Site will be uninterrupted, secure, or error-free.
13. Indemnification
You agree to indemnify and hold harmless Titov Trade LTD from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site.
14. Fraud and Abuse
We reserve the right to refuse service, cancel orders, or take action if we suspect fraud, abuse, or violation of these Terms.
15. Termination
We may suspend or terminate your access to the Site at any time without notice if you violate these Terms.
You remain responsible for any outstanding obligations.
16. Governing Law
These Terms are governed by the laws of Bulgaria.
If you are a consumer, you may also have rights under the laws of your country of residence.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.
18. Entire Agreement
These Terms, together with our policies, constitute the entire agreement between you and us.
19. Assignment
You may not transfer your rights under these Terms without our consent.
We may assign or transfer these Terms at any time without notice.
20. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.
Continued use of the Site constitutes acceptance of any updates.
21. Errors and Inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
22. Contact Information
Company Name: Titov Trade LTD
Trading Name: Lulonia
Email: info@lulonia.com
Address: Bulgaria, Plovdiv 4000, 1 Petofi Street
VAT Number: [BG208710004]